Better service than Lexus!
submitted by Kathy Steele from Wheaton, IL
Jun 11, 2009
FVVW is a valued client of ours so in the effort to reciprocate the business I decided to get my car serviced at my next appointment.
As a busy business owner I was way overdue for an oil change so I decided to bring my vehicle into the service department at Schaumberg during my meeting with the owner.
I do not drive a VW nor did I have an appointment. Jeff, the service manager, assured me that it was not a problem. In fact, he advised me that if he used the Lexus oil and filter it would be better for my car. He even arranged to pick up the oil filter from Lexus so he could properly service my vehicle. Please keep in mind he had no idea I was meeting with the owner. This was just typical service at FVVW.
After my meeting my car was ready and washed. Best of all the service was half of what I normally pay at Lexus.
Thanks to Jeff and the service team – see you in three months!